Back to all discussions

  •   over 7 years ago

Hackathon environment crashed

I'm getting 503 Service Unavailable error for my hackathon site. Can someone from support restore my trial environment?

https://5sr3.appiantrial.com/suite/sites/hackathon-home

  • 7 comments

  • Manager   •   over 7 years ago

    Hey David,

    I'm sorry to hear that! I'm looking into and will let you know what I find out shortly.

    Best,
    Stefanie

  •   •   over 7 years ago

    Thank you. I'm pretty sure it was a recursive function that caused a stack overflow or just RAM spike. I just hope no one else was affected being hosted on the same machine.

  • Manager   •   over 7 years ago

    Hey David,

    They fixed it for you and it should be back up and running within the hour. Let us know if you have any trouble!

    Best,
    Stefanie

  •   •   over 7 years ago

    Still says 503 Service Unavailable.

    Were they able to kill the expression in such a way that it didn't restart?

  • Manager   •   about 7 years ago

    Hey! They're working on it again. I'm going to email you momentarily. It looks like the issue only affected your instance.

    Stefanie

  •   •   about 7 years ago

    It works now, and I don't see that rule. I won't be remaking it. Thanks for your help.

  •   •   about 7 years ago

    Hi, I'm still getting the same error in https://n4j7.appiantrial.com, is any opportunity to get working again?

Comments are closed.